Refund policy

Return & Exchange Policy

At Brands & Blends, customer satisfaction is important to us.

1. Eligibility for Return or Exchange

You may request a return or exchange if:

• The item is defective or damaged
• You received the wrong item
• The size does not fit

Requests must be made within 7 days of delivery.

2. Conditions

• Item must be unused, unwashed, and in original packaging
• All tags must be intact
• Original receipt or order confirmation must be provided

Items purchased on sale or during promotions are not eligible for refund, but may be exchanged (subject to approval).

3. Refund Process

• Refunds (if approved) will be processed via bank transfer or store credit within 7–10 working days.
• Cash on Delivery (COD) orders will be refunded via bank transfer only.

4. Non-Returnable Items

• Used or damaged items (not due to our fault)
• Customized or altered products
• Undergarments or innerwear (if applicable)

5. How to Initiate a Return

Email us at support@brandsandblends.com with your order number and reason for return.